Self-help Resources of Investors & Insureds
Understanding Financial Certifications
The regulator of mutual fund and stock brokers has a useful tool for checking on what the array of certifications and titles mean. Don't be fooled by a line of letters behind someone's name or a fancy sounding title. The key is not the getting a certification, but in adhere to the standards and practices required to earn and use those
The regulator of mutual fund and stock brokers has a useful tool for checking on what the array of certifications and titles mean. Don't be fooled by a line of letters behind someone's name or a fancy sounding title. The key is not the getting a certification, but in adhere to the standards and practices required to earn and use those letters and titles when advising you! See: https://www.iiroc.ca/investors/learning-basics-and-protecting-your-investments/understanding-financial-certifications
Self-help Resources of Investors & Insureds
How to Make a Complaint - Mutual fund and stock salespeople
Investors and insureds should not expect meaningful action by bringing concerns about potential negligence or wrongdoings by an advisor to the attention of the dealer or insurer. Complaint handling is used by the industry to divert complaints, not to investigate and respond "fairly, honestly and in good faith." Insurers and dealers will
Investors and insureds should not expect meaningful action by bringing concerns about potential negligence or wrongdoings by an advisor to the attention of the dealer or insurer. Complaint handling is used by the industry to divert complaints, not to investigate and respond "fairly, honestly and in good faith." Insurers and dealers will blithely ignore their duty to act in your best interest. They will delay to run out the limitations period (simply 2 years, but the devil is in the details). They may offer cents on the dollar as if this was a fair or meaningful response. Consider as the first step, filing complaints to the responsible regulator. For mutual funds and stocks, here is a link to "How to Make a Complaint" https://www.iiroc.ca/investors/how-make-complaint
For Ontario life insurance here is a link to the complaint form: https://www.fsrao.ca/complaint-form-0